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April Duquette's Personal Meeting Room (Shared screen with speaker view)
April Duquette
24:00
Thank you for joining us at the Power 60 program! Yael welcomes questions. You may join in the discussion by unmuting your device to ask during breaks or type your question and we'll ask for you.
April Duquette
31:21
You may unmute to reply
Scott Siler
31:29
Really listen to what others say
Carol Mullaney
33:13
Coaching is a very individual activity. It differs by individual because you need to understand where the person is and what their needs are. That requires empathy.
Carol Mullaney
39:50
Curiosity implies that you have a genuine interest in the other person -- in their thoughts, their dreams, etc.
Jane Ginniver
39:54
we listen too often for an opportunity to have our say rather than to hear another's perspective
Unknown Speaker
00:00
00:40:13 Isaac: Open to surprises; willingness to change your preconceived or expected responses
Anne Sauer
41:12
Don't enter a conversation with a pre-determined conclusion. Listen to what the other person says and come to a conclusion together
Jane Ginniver
01:10:36
really noticed the reflection back to maria - impressive summary of key points!
Carol Mullaney
01:10:57
Welcoming, inviting body language: you leaned in, nodded often, said "hmmmm" often while Maria was talking. You effectively got Maria to focus on the issue by repeating back, asking her for an example of a particular situation, challenged Maria to articulate specifics.
Ralph Gigliotti
01:11:53
Thoughtful and deliberate questions were critical
Carol Mullaney
01:12:10
Asking her "what does success look like' and helping her realize that she's not far from it.
Judy DeVine
01:12:13
It was very helpful to have this demonstration after the discussion. It brought all the points together and made it reality.
Ralph Gigliotti
01:12:26
Embracing the silence, absolutely!
Carol Mullaney
01:19:59
This was very helpful. Thank you.
Ralph Gigliotti
01:20:19
Thanks very much!
Deana Northern
01:20:25
thank you!
Unknown Speaker
00:00
01:20:41 Isaac: Thanks!